Return & Refund Policy

THE MILLENNIALS

At THE MILLENNIALS, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

We accept returns within 5 days of receiving your order, subject to the following conditions:

• The item must be unused, unworn, and in its original condition.

• The item must be returned with all original tags, packaging, and accessories (if applicable).

• Proof of purchase (order number or receipt) must be provided.

• Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items.

• Customized or personalized products.

• Products that have been used, washed, or altered after delivery.

Refund Process

• Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

• If approved, the refund will be processed within 5–7 business days through the original payment method or via bank transfer, depending on the payment method used.

• Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund after verification.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Contact Information

For return and refund requests, please contact us:

THE MILLENNIALS
📞 Phone: 0316-6646723
📧 Email: themillennials098@gmail.com
📍 Address: Zam Zam Town, Behind Asad Park, Sargodha 40100, Pakistan

By making a purchase from THE MILLENNIALS, you agree to the terms outlined in this Return & Refund Policy.